Quality
We uphold a unified quality framework across all sites to ensure global compliance, operational excellence, and customer satisfaction through data-driven improvement and collaboration. We deliver superior customer value through innovative products and services.
Quality Policy
We deliver superior customer value through innovative products and services.
We strive to continuously improve our products with proactive, data-driven, quality-first systems and processes.
Driving Continuous Improvement Through Kaizen
Kaizen is a Japanese term meaning “change for the better.” This philosophy is at the heart of Lumentum’s execution model. We apply Kaizen thinking at every stage of the product lifecycle and within our business processes to achieve world-class quality, speed, and cost.
During the design phase, we leverage Kaizen principles to further enhance our robust designs. By combining deep production knowledge with design excellence, we ensure that our products meet all customer requirements while maintaining the highest quality and lowest total cost.
As design progresses toward production, we use Kaizen to optimize our manufacturing processes. Product development and operations teams collaborate closely to integrate manufacturing feedback into both product and process design, ensuring smooth transitions and reliable performance from day one.
After a product is released, our focus on continuous improvement continues. We hold Kaizen events to improve existing processes and work toward zero defects and safety incidents. Lessons learned through Kaizen are applied to the next design cycle, enabling generation-over-generation improvements in both product and process performance.
ISO Certificates
ISO 14001 – Dongguan, China
PDF • 380 KB
ISO 14001 – Global
PDF • 87 KB
ISO 45001 – Dongguan, China
PDF • 361 KB
ISO 45001 – Global
PDF • 224 KB
ISO 9001:2015 – Corporate
PDF • 233 KB
TL 9000 – Corporate
PDF • 48.4 KB
